Class Etiquette

Here are some tips & tricks to help you navigate the studio and have a good time!

  • When you arrive leave your shoes & judgements at the front door.

  • Only clean bare feet allowed in the changing rooms, lobby & yoga room.

  • Leave the smells, hairspray and the perfume at home. Let's keep class clean and scent-free. We have showers available for you to use before and after class, if needed.

  • Classes start and end on time. No late arrivals or early dismissals.

  • Do your best to stay in the room for the entire class. If you do need to leave, we totally understand, just give the teacher a thumbs-up before leaving the room. That way we know you’re okay.

  • If you are having a “do you own thing” kind of day. Please practice at the back of the room. The energy of the front helps to carry the rest of the class.

  • No handstand, forearm stands, headstands, any kind inversion, balancing pose, or any kind of yoga postures against the mirrors! We have ample wall space if you need it.

  • Only bring your mat, towel, and water bottle into the yoga room. Everything else must be stored in our changing rooms.

  • Silence your cell phones and put all smart watches on do not disturb as soon as you walk through our doors.

  • No cell phones allowed in the yoga room.

  • Wipe up your practice space after class & neatly return your props.

  • Please respect the silence in the yoga room. We're happy to socialize with you outside in the lobby. 

  • We are here for YOU! Please chat with us if you have questions or comments regarding anything!

  • Please, please, please respect the rules and the teachings. Come with an open heart and mind.

  • ENJOY YOURSELF and HAVE FUN! 

Studio Policies

GENERAL TERMS AND CONDITIONS

  • Instructors and classes are subject to change without notice. Please visit the Elements class schedule page for updates, and make sure your notifications are enabled in your account.

  • Elements is a cashless studio, but we accept all major credit cards (Mastercard, Visa, & American Express).

  • Elements is not responsible for any bank overdraft fees.

  • All classes must be prepaid.

  • All sales are final. Classes are non-refundable, exchangeable or transferable.

  • Elements is not responsible for lost or stolen property.

Frequently asked questions

WHAT IF I NEED TO CANCEL MY CLASS?


No problem! We currently have no cancellation window or fee. However, we do ask that if you can no longer attend class, you cancel your reservation as soon as possible so that others may attend (especially our busy afternoon classes) and so that we can have an accurate class count. If you need to cancel a reservation, log into MINDBODY, go to My Info, click My Schedule and click Cancel next to the class time. If you have trouble canceling or have any questions, email studio or give us a call during business hours.


WHAT IS THE WAITLIST AND HOW DOES THAT WORK?


If a class you’d like to take is full, we highly recommend putting yourself on the waitlist. To do so, you must have an active membership, class card, or annual pass.
If a spot opens, you will be added to the class and receive an email confirmation. Make sure you opt in for notifications! Text is the best option for waitlist notifications as it’ll allow you to accept or decline the reservation via text response. The waitlist closes 15 minutes prior to class start, if you no longer wish to take class, please remove yourself from the waitlist (see below).

To Check Your Waitlist Status or Cancel: Login to MINDBODY, Go to My Info, and click My Schedule. From there you should be able to see Waitlist Confirmed or Unconfirmed or cancel your booking.


DO YOU OFFER A MONTHLY UNLIMITED OPTION?


Yes, to anyone who is new or has previously been to our studio. Memberships are available for purchase on the MINDBODY app or visit the rates page and browse to see what option works best for you!
The monthly unlimited auto-renews every month. So the day it expires, your account will automatically purchase you another month under the same terms.

WHAT IF I AM RUNNING LATE TO CLASS?


We get it; life happens… traffic, meetings run over, kids spill juice on your yoga clothes, heck life can be complicated. If you are signed up for a class (whether you are an existing client or brand new to EHY) and are running late, you have a 5-minute window from the start time of the scheduled class time to keep your reserved spot.
Please check in at the desk no more than 5 minutes before the class start time. If you arrive with less than 5-minutes until the start time of class, your spot may be given to a standby student if there is a waitlist.
To ensure the safety of our clients, we only allow late entry at the discretion of the teacher. If you are running late please CALL the studio and ask the instructor if they’re willing to let you in 2-3mins late. We unfortunately cannot allow late entry past the 3min mark. Thank you in advance for understanding!

DO YOU REQUIRE PROOF OF VACCINATION?

No, we do not. We here at Elements feel that taking that action goes directly against our core values. We deeply believe ALL humans are created equal and there’s never a justification to discriminate against a group of fellow human beings regardless of race, sex, political beliefs, religious beliefs, medical choices, or lifestyle choices. Yoga is for everybody & every body, and we truly believe in it’s power to transform someone physically, mentally, & spiritually, and wish to continue to provide our services to ALL humans.